Delivery Area

Products on this site can be shipped to most countries. Due to the current saddening events, we are unable to ship to Ukraine. We apologize for any inconvenience and thank you for your understanding.

Receiving Time

Delivery time: Handling time (order preparation) + Shipping time

Handling time: 1-2 weeks (in Working Days) 

Shipping time (in Working Days) & costs

(1) For most countries - Standard Shipping

Carrier	Applicable Products	Shipping Time	Shipping Fee
DPD	Most normal size and weight products	2 weeks	Free Shpping
Expedited Express	Specified products with a small size	1-2 weeks
EMS	Big size but light products	2-4 weeks

(2) For Norway, Iceland, Cyprus, Puerto Rico, Alaska, Hawaii - Fast Shipping

Carrier	Shipping Time	Shipping Fee
UPS/DHL Express/FedEx	5-7 days	$118 per piece

Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.

For a faster shipping, please contact us at support@bridal2u.com

The delivery time we mentioned is only an estimate and mainly depends on the shipping time.

Tariff

There will be tariffs when the max side length of a parcel is more than 60cm. Generally, this possibility is around 5%. If there is a tariff, we will be responsible for 20% of this amount. In most cases, the amount for customs duties is 0-$20 per piece.

Compensation for Late Delivery

If the goods are not delivered on time, we very much regret your delayed receipt of the goods and we will provide you with 10% of the order price of the delayed compensation of the goods. We will do our best to ensure that the goods arrive on time.

Shipping Confirmation & Order Tracking

• You will receive an e-mail containing a tracking number once your order shipped.
• Click this link https://www.17track.net/en
• You can also contact our customer service team support@bridal2u.com for the latest logistics information.

If you have any questions regarding shipping, tracking, or this policy, please feel free to contact us via email at support@bridal2u.com.